top of page

Store Policy

Customer Care

Out customers are our priority at VioletVend.

We want you to be happy with every single purchase you make so we choose our products with care, and with you in mind.

If you have any problems at all with your order, please email us at  info@violetvend.co.uk and we will get back to you as soon as possible,

and within 3 days.

Please help us to help you by taking care to check garment sizing before purchase.   

Privacy & Safety

We respect your privacy and are committed to protecting it through our compliance with this privacy policy (“Policy”). This Policy describes the types of information we may collect from you or that you may provide (“Personal Information”) on this website (“Website” or “Service”), and our practices for collecting, using, maintaining, protecting, and disclosing that Personal Information. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update it.

What information we collect about you and why

We collect information you provide about yourself like your name, billing address, shipping address, email address, phone number, and payment information.

  • To complete a transaction, screen orders for fraud and risk, fulfil orders, and contact you with new products or offers

We collect some of information about how you access our website by using “cookies” or other similar technologies directly from your device. For more information about how we use these technologies, see our Cookie Policy.

  • To provide us with analytics about how many people visit our store, and to help us troubleshoot and improve our store

Your rights over your information

When you subscribe to or make a purchase from our store, we will retain only the data we are legally required to retain.

 

To make a request about your personal information, please email info@violetvend.co.uk. Please note that some data subject rights only apply in certain circumstances, and all of these rights may be limited by law.

Information Security

 

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

 

Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any and all information and data exchanged between you and the Website and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.

 

Data Breach

 

In the event we become aware that the security of the Website and Services has been compromised or Users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Website, send you an email.

 
Changes And Amendments

 

We reserve the right to modify this Policy or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

 

An updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.

 

Acceptance Of This Policy

 

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services and submitting your information you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Website and Services.

More Details

This Policy is a legally binding agreement between you (“User”, “you” or “your”) and this Website operator (“Operator”, “we”, “us” or “our”). If you are entering into this agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this agreement, you must not accept this agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. This privacy policy was created with the help of the privacy policy generator at https://www.websitepolicies.com/privacy-policy-generator

Payment Methods

Payment Methods

Violet Vend only accepts payment but Credit / Debit Cards

bottom of page